Optimal climate control for healthy living environments
Client
DUCO
Services
Model
Product Studio
Challenge
The company faced challenges adapting to a digital-first market, where traditional methods no longer met the needs of installers and end-users. Without modern tools, processes were inefficient, and communication between stakeholders was difficult. Competitors embracing digital solutions were gaining an edge.
Strategy
To stay competitive and improve customer satisfaction, the company needed to create user-friendly apps that streamlined workflows, enhanced product usability, and made their ecosystem more accessible and efficient. A highly technical project with massive business potential.
Design
While the process of getting and keeping a room well ventilated and comfortable is a technical process, both the user and installer are not.
Where a frequent installer can easily fly through the process there is step-by-step guidance with extra information for the less experienced installer. Home owners can change the climate as they like with intuitive user interfaces. Our design system approach is applied to all platforms and ensures quality and consistency through component based design elements and atomic design principles. By using shared libraries and synchronized elements, our designers and developers are able to work smoothly and efficiently. Take a look at our design systems yourself.
Engineering
Tech Crunch: A point-to-point wifi connection is used in the Duco Installation app for installing, calibrating, updating firmware and configuring the DucoBox.
The app needs to support different types of DucoBoxes, which all need configuring and installment in their own unique way, so we developed a custom configuration format to support this. To speed up development, we built an emulator (using Server Side Swift) which fully emulates a DucoBox and runs on a Raspberry Pi. The apps are written with the latest technologies, such as Kotlin, Jetpack Compose & coroutines on Android, and Swift, SwiftUI, Async/Await, Combine & Swift Actors on iOS.
Outcome
DUCO needed to digitize fast. We delivered a user and installer app, turning complex DUCO box setups into a simple, guided process.
The installer app ensures perfect installs with real-time checks, while the user app gives seamless control over ventilation and heating.
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